Medical-Grade Facials in McKinney, TX from Hartwater Aesthetics
What Are Medical-Grade Facials?
Medical-grade facials are a category of skin treatments that combine clinical-grade exfoliation, device-based delivery of active ingredients, and provider-customized product layering to produce measurable improvements in skin tone, texture, hydration, and overall radiance. Unlike a traditional day-spa facial, which is delivered by hand using over-the-counter or spa-line products, a medical-grade facial is delivered via a clinical device protocol and is layered with prescription-grade or medical-grade ingredients selected for each patient's specific skin.​
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At Hartwater, we offer two distinct facial systems: the Glo2Facial (by Geneo) and the HydraFacial (by BeautyHealth). Both are device-based, both produce immediate results with no downtime, and both are layered with customized products from our ZO Skin Health medical-grade skincare line. Each system is available in two tiers, Signature (30 minutes) and Platinum (60 minutes), with identical pricing across both systems. Patients can mix and match between the two systems within a single multi-session package, which is a flexibility most practices do not offer.
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All facials at Hartwater are performed by our two Certified Laser Technicians, Stephanie Robertson, CLT and Tiffany Byres, LMA, CLT, each of whom has personally performed thousands of facial and energy-based aesthetic procedures. Both Stephanie and Tiffany also teach energy-based protocols nationally through Hartwater's affiliated CARE Institute. Initial consultations are conducted by our Clinical Manager, Lindsey Burris, RN, when facials sit inside a broader Pillar One (Skin Quality) treatment strategy.
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Medically reviewed by Scott Bradley Burris, MD. Reviewed June 2026.
THE TWO FACIAL SYSTEMS AT HARTWATER: GLO2FACIAL AND HYDRAFACIAL
Hartwater offers two facial systems that take fundamentally different mechanical approaches to the same set of goals: cleansing the skin, delivering active ingredients deeper than topicals can reach, and producing immediate visible improvement with no downtime. Most McKinney providers offer one or the other. Hartwater offers both, priced identically, and lets patients decide which is right for the visit based on what their skin needs that day.
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Glo2Facial (by Geneo)
The Glo2Facial is an oxygenation facial. Its signature mechanism is called Oxfoliation: freeze-dried OxyPods react with a primer gel applied to the skin to produce a controlled release of CO2-rich bubbles. The CO2 release triggers what is called the Bohr effect, a natural physiological response in which oxygen-rich blood surges to the skin's surface to displace the elevated CO2. The result is a deeply oxygenated, brightened complexion combined with gentle surface exfoliation, all delivered in a single step.
The Glo2Facial protocol has three components: (1) Oxfoliation combined with infusion of actives from a concern-specific capsule, (2) LUX ultrasound applied to drive serums deeper into the dermis and stimulate collagen production, and (3) Neo lymphatic massage to detoxify the treated area and reduce puffiness. The concern-specific capsules Hartwater offers include Hydrate, Detox, Illuminate, Balance, Revive, Glam, and Retouch, each formulated to address a specific skin concern.​​
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The Glo2Facial is the right system for patients seeking glow, oxygenation, brightness, and a gentler, more nourishing finish without mechanical suction. It is particularly well suited to sensitive skin, rosacea-prone skin, melasma-prone skin, and any patient for whom a deep cleanse with vacuum extraction is not the right fit. There is no downtime. Most patients leave with a visible glow that lasts several days.
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HydraFacial (by BeautyHealth)
The HydraFacial is a hydradermabrasion facial. It uses a patented Vortex-Fusion spiral tip that simultaneously cleanses, exfoliates with a light glycolic and salicylic acid peel, applies gentle vacuum suction to extract impurities from pores, and infuses antioxidant, peptide, and hyaluronic serums into the skin. The combination of mechanical extraction and serum infusion in a single tip is what makes the HydraFacial distinct from any other facial system.​
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​The HydraFacial protocol has four steps: (1) cleanse and exfoliate, (2) light acid peel using glycolic and salicylic acid, (3) painless vacuum extraction that physically removes debris from pores, and (4) hydration with antioxidant, peptide, and hyaluronic serums. The Platinum tier adds a provider-customized booster serum from the full HydraFacial booster menu, plus red light therapy applied at the end of the facial. Boosters are selected by the provider based on each patient's skin and goals.
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The HydraFacial is the right system for patients seeking a deep cleanse, congestion clearing, blackhead extraction, and a more aggressive exfoliation than the Glo2Facial provides. It is particularly well suited to oilier skin, congested skin, active acne, and any patient who appreciates the satisfaction of seeing the extractions in the canister at the end of the visit. There is no downtime. Most patients leave with immediate glow and a noticeably smoother surface texture.
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SIGNATURE VS PLATINUM: WHICH TIER IS RIGHT FOR YOU?
Both the Glo2Facial and the HydraFacial are offered in two tiers at Hartwater: Signature (30 minutes) and Platinum (60 minutes). Pricing is identical between the two systems. The Signature single-session price is $250 and the Platinum single-session price is $299, regardless of which system the patient chooses. The way the two systems handle the Signature-to-Platinum upgrade, however, is different, and the difference matters for choosing the right tier for your visit.​
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HydraFacial Platinum Adds Steps
For HydraFacial, the Platinum upgrade adds two things on top of the core four-step facial: a provider-customized booster serum selected from the full HydraFacial booster menu, and a red light therapy finish applied at the end of the appointment. The booster is selected at the visit based on the patient's skin and goals (brightening, anti-aging, acne, hydration, growth factor, and others available). Red light therapy further stimulates collagen production and accelerates the post-facial healing process.
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HydraFacial Platinum is the right choice for patients who want more done in the same appointment: a targeted booster to address a specific concern, plus the additional collagen-stimulating benefit of red light therapy. The 60-minute appointment length accommodates both additions without rushing the core facial.
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Glo2Facial Platinum Adds Time, Not Steps
For Glo2Facial, the Platinum tier delivers the exact same protocol as the Signature tier. The difference is treatment time only: 60 minutes instead of 30 minutes. Nothing is added, removed, or substituted. The skin simply gets more benefit from the extended session, because the Oxfoliation, LUX ultrasound, and Neo lymphatic massage steps are performed for twice as long.
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Glo2Facial Platinum is the right choice for patients who specifically want more time on the Glo2 protocol rather than more steps added to a different protocol. Patients who want a booster or red light therapy should choose HydraFacial Platinum, not Glo2Facial Platinum.
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Mix-and-Match Across Packages
Both systems are available as single sessions or as packages of 3, 6, or 12. Hartwater allows patients to mix and match between the two systems within a single package. A patient who purchases a package of three Signature treatments can use two of them on Glo2Facial and one on HydraFacial, or any combination they prefer. This flexibility is uncommon at the price point and is meant to let each appointment match what the patient's skin needs that day rather than what they decided when they bought the package.
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WHICH FACIAL IS RIGHT FOR YOU?
The right system for you depends primarily on your skin and your goals. Your provider will explain the benefits of each facial and discuss which treatment is recommended for your individual skin.
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If your primary goal is brightness, glow, oxygenation, or treatment of sensitive or rosacea-prone skin, the Glo2Facial is typically the right choice. The gentler mechanism, the oxygenation effect, and the absence of mechanical suction make it the safer option for skin that does not tolerate aggressive treatment well. The Hydrate, Illuminate, or Revive capsule is the most common starting point for this patient profile.
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If your primary goal is a deep cleanse, congestion clearing, extraction of blackheads or oily debris, or treatment of active or recurring acne, the HydraFacial is typically the right choice. The Vortex-Fusion tip physically removes impurities from pores in a way that the Glo2 protocol does not. The visible extractions in the canister are a satisfying byproduct for the right patient. Combined with a clarifying or salicylic booster on the Platinum tier, this is the most effective single-session option Hartwater offers for congested skin.
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If your skin is generally in good condition and you are looking for ongoing maintenance, hydration, and overall improvement in tone and texture, either system works well and the two are honestly more interchangeable than the marketing for each suggests. Many patients alternate between the two across a package. Stephanie and Tiffany will recommend which to start with at your first visit and may suggest the other for a future appointment based on how your skin responds. There is no wrong choice in this case.
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If you would benefit more from another Pillar One treatment than from either facial system, Stephanie, Tiffany, or Lindsey will tell you that honestly. Patients with significant pigmentation may be routed toward IPL photofacial or the Pixel Peel option on the Alma Hybrid laser resurfacing platform. Patients with significant scarring or texture concerns may be routed toward SkinPen microneedling or Hybrid Advanced laser resurfacing. The right tool for the right problem.
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COMMON CONCERNS TREATED WITH FACIALS AT HARTWATER
Facials at Hartwater address a wider range of skin concerns than most patients realize. The two systems are versatile, and the booster menu and capsule options let providers customize each treatment to the specific concern at the visit. Below are the most common indications and which treatment is typically the best fit.
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Skin Glow, Dullness, and Overall Brightness
Dull, tired, or uneven-looking skin is one of the most common reasons patients book a facial at Hartwater. Both the Glo2Facial and the HydraFacial address dullness effectively, but they do so through different mechanisms. The Glo2Facial works primarily through oxygenation: the Bohr effect drives oxygen-rich blood to the skin's surface, which produces a measurable improvement in tone and luminosity that lasts several days. The HydraFacial works primarily through exfoliation and serum infusion: the Vortex-Fusion tip removes the dead surface layer and delivers brightening serums (Vitamin C and antioxidant-rich boosters) deeper than topicals can reach. The Platinum tier on either system produces a more pronounced glow than the Signature tier, and the recommendation is typically to start with one system, see how the skin responds, and try the other on a follow-up visit.
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Congestion, Blackheads, and Clogged Pores
The HydraFacial is the primary recommendation for congestion and clogged pores. The Vortex-Fusion vacuum extraction physically removes the debris from pores in a way that no other facial system can match. The Glo2Facial does not extract in the same mechanical way and is not the right tool for this concern as a stand-alone treatment. Patients who are new to facials and want the deepest possible single-session cleanse should book the HydraFacial Platinum with a clarifying or salicylic booster. Patients who already maintain congestion well and want ongoing maintenance can do the HydraFacial Signature every four to six weeks.
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Sensitive Skin and Rosacea
Patients with sensitive skin, rosacea-prone skin, or any skin condition for whom aggressive treatment carries a risk of inflammation should choose the Glo2Facial rather than the HydraFacial. The Glo2 protocol does not include mechanical vacuum suction or aggressive acid peeling. The Oxfoliation effect is gentle, the Bohr-effect oxygenation actively supports tissue health, and the Neo lymphatic massage step reduces puffiness and inflammation. The Balance or Calming capsule is the typical starting point. For rosacea patients specifically, the Glo2Facial combined with the Glow IV at Hartwater Wellness is one of the most synergistic combinations Hartwater offers, because the Glow IV's glutathione content provides a systemic anti-inflammatory effect that compounds with the gentle topical work of the facial.
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Active Acne and Oily Skin
Active acne and oily skin respond well to the HydraFacial, particularly the Platinum tier with a salicylic-acid-based booster. The acid peel step and the vacuum extraction work together to unclog pores and reduce sebum buildup. The HydraFacial is best understood as a complement to a daily medical-grade skincare regimen rather than a replacement: patients with active acne should also be on appropriate ZO Skin Health prescriptive products (including retinol, salicylic, or hydroquinone-based products as appropriate), and Lindsey will design the at-home regimen at consultation. Patients with cystic acne or significant scarring may also benefit from sequencing with SkinPen microneedling or the Hybrid Advanced laser resurfacing treatment for the scar component.
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Dehydrated and Mature Skin
Dehydration and the signs of mature skin (fine lines, loss of luminosity, surface roughness) respond well to both systems. The HydraFacial Platinum with a hydrating booster (Hyaluronic Acid or Growth Factor) delivers a meaningful single-session boost to skin hydration. The Glo2Facial Platinum with the Hydrate or Revive capsule, performed for the full 60-minute extended protocol, produces a deeper rejuvenation effect for patients who prefer the gentler oxygenation approach. For ongoing maintenance, the practical recommendation is monthly facials layered with a complete ZO Skin Health home regimen (Growth Factor Serum, Daily Power Defense, retinol, and appropriate SPF), which Lindsey or our CLT team can build for you at the visit.
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GLO2FACIAL + GLOW IV: HARTWATER'S COMBINATION THERAPY FOR SKIN HEALTH
For Hartwater Aesthetics patients who are also patients of Hartwater Wellness, we often recommend combining the Glo2Facial with the Glow IV at Hartwater Wellness for a powerful combined skin-health therapy. This is one of the most clinically rationalized combination protocols Hartwater offers, and it is unique to the practice. Almost no other med spa in the McKinney market has the parallel wellness arm needed to deliver this combination.​​
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The Glo2Facial works through several stages: oxygenating the skin, clearing away dead cells, and stimulating circulation. The skin walks out of the appointment in a heightened, primed-for-renewal state. Think of it as a deep reset. Your skin is actively in a repair-and-rebuild mode in the hours and days following the treatment.
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What happens next is what most people do not think about. The repair process the facial sets in motion requires raw materials. Specifically, the building blocks your skin needs to produce collagen, fight off the oxidative stress that causes dullness and uneven tone, and lock in the visible results of the treatment. Without those raw materials, the results are real, but they are shorter-lived than they could be.
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The Glow IV at Hartwater Wellness delivers exactly those materials directly into the bloodstream, where they are immediately bioavailable and can be used by the skin during the repair window the facial opened. The Glow IV combines three compounds with established skin-health roles:
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Vitamin C at levels not achievable through oral supplementation. Vitamin C is the primary co-factor for collagen synthesis. This is the compound that firms the skin and structurally supports the visible results of the facial.
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Glutathione, the body's most powerful endogenous antioxidant. Glutathione reduces post-treatment inflammation and actively drives the even-tone brightening effect that most patients want from a facial.
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Alpha Lipoic Acid. Alpha Lipoic Acid stabilizes the other two compounds, extends their working window, and adds its own anti-inflammatory support.
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The result is firmer, brighter, more even skin, and results that last noticeably longer than either treatment produces in isolation. The Glo2Facial creates the renewal window. The Glow IV makes sure your body has everything it needs to climb through it.
The optimal sequencing is to receive the Glow IV the same day as the facial, or within 24 hours, so the systemic raw materials are in circulation during the active repair window. Hartwater can book both treatments together. Learn more about Glow IV therapy at Hartwater Wellness.
WHICH PILLAR OF AGING DO FACIALS ADDRESS?
Facials at Hartwater are a primary Pillar One (Skin Quality) treatment. They work on the surface qualities of the skin: tone, brightness, hydration, surface texture, congestion, and overall radiance. They do not produce meaningful Pillar Two (Skin Laxity) or Pillar Three (Volume Loss) benefit on their own. This is honest framing rather than overclaim. Patients whose primary concerns sit in Pillar Two or Pillar Three should be addressed with the appropriate tools for those pillars (Morpheus8 and laser resurfacing for Pillar Two, dermal fillers and Sculptra for Pillar Three), with facials layered alongside as ongoing Pillar One maintenance.
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The advantage of approaching facials through the Pillar One framework is that the recommendation reflects what your skin actually needs as part of a complete treatment strategy, rather than as an isolated standalone purchase. Many Hartwater patients have facials sequenced into the broader plan Lindsey designs at consultation, alongside Pillar Two and Pillar Three work as appropriate.
WHY HARTWATER FOR FACIALS IN MCKINNEY
Five credentials distinguish facials at Hartwater Aesthetics from any other facial provider in McKinney or the surrounding north Texas market.
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Performed by Stephanie Robertson, CLT and Tiffany Byres, LMA, CLT
Facials at Hartwater are performed by our two Certified Laser Technicians, Stephanie Robertson, CLT and Tiffany Byres, LMA, CLT. Each has personally performed thousands of facial and energy-based aesthetic procedures, which is among the deepest treatment-team experience bases in the McKinney facial market. Both Stephanie and Tiffany also teach energy-based protocols to providers from other practices through Hartwater's affiliated provider-training organization, the CARE Institute. Patients who choose Hartwater for facials are receiving treatment from providers who help train other providers nationally.
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Two Systems, Two Tiers, One Mix-and-Match Package
Most McKinney facial providers offer HydraFacial or oxygen facials, not both. Hartwater offers both the Glo2Facial and the HydraFacial under one roof, both available in Signature and Platinum tiers, and packages of 3, 6, or 12 can mix and match between the two systems across sessions. A patient who buys a package of six does not have to decide on the front end which system they want for all six visits. They can decide at each appointment based on what their skin needs that day, and the providers will recommend honestly which system is the better fit. This level of flexibility at the same identical price point is uncommon in the McKinney market.
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ZO Expert-Certified Product Layering
Every Hartwater provider holds ZO Skin Health Expert Certification, placing them among the top medical-grade skin experts in the nation. The facial protocols at Hartwater are layered with customized ZO Skin Health products selected for each patient at the visit. If you need a complete at-home regimen built around your facial visits, the same providers who deliver the treatment can prescribe and assemble it the same day. The at-home regimen is what makes the in-office facial results last between visits, and Hartwater is one of the few practices in the McKinney market that holds the certification and the in-house product catalog to do this credibly.
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Glow IV Combination Therapy with Hartwater Wellness
For patients who are also patients of Hartwater Wellness, the Glo2Facial paired with the Glow IV is one of the most clinically rationalized combination protocols available anywhere in north Texas. The Glow IV delivers Vitamin C, Glutathione, and Alpha Lipoic Acid directly into the bloodstream during the active repair window opened by the facial. The result is firmer, brighter, more even skin with results that last noticeably longer than either treatment produces in isolation. This combination is unique to Hartwater because Hartwater is the only McKinney-area aesthetics practice with a parallel wellness arm capable of delivering it.
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Physician-Directed Care with On-Site Medical Director
Every facial treatment plan at Hartwater is reviewed and approved by our full-time on-site Medical Director, Scott Bradley Burris, MD. Initial consultations for facials that sit inside a broader Pillar One strategy are conducted by Lindsey Burris, RN, Hartwater's Clinical Manager. Patients receive medical-grade care delivered by certified providers under physician oversight, not just a luxury treatment. This level of clinical infrastructure is not available at day spas, corporate HydraFacial providers, or most boutique med spas in the McKinney market.
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WHAT TO EXPECT: YOUR FACIAL TREATMENT EXPERIENCE
The treatment experience differs slightly between the two systems and between the two tiers. Below is what to expect for each.
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Glo2Facial Signature (30 minutes). Your appointment begins with a brief skin assessment and capsule selection. The OxyPod and primer gel are applied, producing the gentle CO2 release and oxygenation effect for several minutes. LUX ultrasound is then applied to drive serums deeper into the dermis. The appointment finishes with the Neo lymphatic massage, which leaves the skin relaxed, glowing, and noticeably brighter. There is no discomfort and no downtime. Most patients return to normal activities immediately.
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Glo2Facial Platinum (60 minutes). The same three steps as the Signature tier, performed for twice as long. The Oxfoliation, LUX ultrasound, and Neo lymphatic massage are each extended, which allows the skin to receive more benefit from each stage. The result is a more pronounced glow that typically lasts longer than the Signature result. No additional steps or boosters are included. No discomfort, no downtime.
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HydraFacial Signature (30 minutes). Your appointment begins with the Vortex-Fusion cleanse and exfoliation step, followed by a light glycolic and salicylic acid peel that further loosens dead surface cells and prepares the skin for extraction. The vacuum extraction step physically removes debris from pores (this is the step that produces the satisfying canister evidence of the extracted material). The appointment finishes with serum infusion, delivering antioxidant, peptide, and hyaluronic acid serums into the skin. No discomfort and no downtime. The post-facial glow is immediate and the smoother texture is noticeable within hours.
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HydraFacial Platinum (60 minutes). The same four-step core facial as the Signature tier, plus two additions. A provider-customized booster serum is selected from the full HydraFacial booster menu based on your skin and goals at the visit. Red light therapy is applied at the end of the appointment to further stimulate collagen production and accelerate post-facial healing. The total appointment runs 60 minutes including the booster and red light additions. No discomfort, no downtime.
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Cadence and maintenance. Both systems produce immediate results from the first visit. Cumulative benefit comes from a series. Most patients book monthly maintenance after the initial package of three. Stephanie and Tiffany will recommend the right cadence at the first visit based on your skin and goals.
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Glow IV pairing logistics. For patients also receiving the Glow IV at Hartwater Wellness, the optimal sequencing is to receive the IV the same day as the facial, or within 24 hours. This keeps the systemic raw materials in circulation during the active skin repair window the facial opens. Hartwater can coordinate both appointments. Ask at booking.
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HOW MUCH DO FACIALS COST IN MCKINNEY, TX?
Hartwater Aesthetics publishes transparent pricing on all facials. Both systems (Glo2Facial and HydraFacial) are priced identically. The Signature tier is $250 for a single 30-minute session. The Platinum tier is $299 for a single 60-minute session. Both systems are available in packages of 3, 6, or 12, with per-session savings increasing at the larger package sizes.
A few notes on pricing. First, the identical pricing across both systems is intentional: Hartwater does not have a financial incentive to steer patients toward one system over the other, so the recommendation at the visit is genuinely a clinical one. Second, packages can mix and match between Glo2Facial and HydraFacial across sessions, so a patient who buys a package of three does not have to decide which system they want for all three visits up front. Third, the HydraFacial Booster Upgrade ($99) is available as an add-on for Signature-tier appointments. Fourth, custom pricing for combined facial plus IV therapy bookings is available when scheduled together; ask at booking.
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MEET YOUR MEDICAL TEAM
Facials at Hartwater Aesthetics are performed by our two Certified Laser Technicians, Stephanie Robertson, CLT and Tiffany Byres, LMA, CLT. Each has personally performed thousands of facial and energy-based aesthetic procedures, and both help teach energy-based protocols to providers from other practices through Hartwater's affiliated provider-training organization, the CARE Institute. Initial consultations for facials that sit inside a broader Pillar One Skin Quality treatment strategy are conducted by our Clinical Manager, Lindsey Burris, RN. Each treatment plan is reviewed and approved by our full-time on-site Medical Director, Scott Bradley Burris, MD, ensuring that every facial visit is supervised by an experienced physician.
Frequently Asked Questions
Serving McKinney, Prosper, Frisco, Plano, Allen, Celina and Collin County
Hartwater Aesthetics is located at 7200 W University Drive, Suite 110, McKinney, TX 75071. Facials at Hartwater are performed on the Glo2Facial and HydraFacial systems by our two Certified Laser Technicians. We serve patients from across Collin County including Prosper, Allen, Frisco, Plano, and Celina, and patients travel to Hartwater from across north Texas for our medical-grade facials and the Glo2Facial + Glow IV combination therapy. Our office is open Monday through Friday, and consultations are by appointment.
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